Major Internet Disruption Affects Numerous Sites and Apps

A large-scale online outage has disrupted many websites and applications globally, and users experiencing troubles connecting to the web after problems at the web hosting platform.

The impacted platforms include the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, in addition to multiple Amazon-owned platforms including its primary shopping site and the Ring security doorbell company.

In the UK, the financial institution Lloyds was impacted along with its subsidiaries the bank Halifax and Bank of Scotland, and also reports of issues using the HM Revenue and Customs online portal on that morning. Additionally in Britain, many Ring device owners turned to networks to report their security devices were failing.

In the UK alone, notifications of issues on specific apps ran into the tens of thousands for every service.

Amazon reported that the problem started in the eastern region of the United States at the cloud division, a division that provides crucial online backbone for numerous businesses, who lease capacity on AWS infrastructure. AWS is the most extensive online services service.

Shortly after the start of the day (PDT) in the America (8 in the morning BST), the company announced “higher problem frequencies and latencies” for AWS services in a zone on the eastern US of the US. The widespread consequence seemed to affect services globally, with the problem monitoring service indicating problems with the identical platforms in multiple continents.

Cisco’s Thousand Eyes, a tool that monitors internet outages, additionally noted a rise in issues on the start of the week, including several cases located in the Virginia area, the location of the eastern US data center where the company stated the outage started.